Holiday Closing

25 Nov.

Thanksgiving Day

ABOUT

Careers

Employees play an essential role in what makes VolCorp tick. We make it our priority to provide first-rate working conditions, excellent benefits and compensation programs, and equal employment opportunities.

Employee Benefits:

  • Competitive Salary
  • Tuition Reimbursements
  • 10 Paid Holidays (per year)
  • Medical and Dental Insurance
  • Life and Disability Insurance
  • Discretionary Days Off
  • Vision Care
  • Vacation Time (increases at the length of service)
  • 401K Plan

How To Apply

Interested in joining VolCorp?

We’d love to hear from you.

To apply for an opening, please send the following information to hr@volcorp.org.

  • Cover letter with salary history
  • Resume
  • Background Verification Disclosure & Authorization (click to download PDF)
  • Applicant Invitation to Self-Identify/Voluntary Self-Identification of Disability (click to download PDF)

Once we receive this information, someone from our HR department will contact you.

Current Openings

Senior Helpdesk Engineer

Senior Helpdesk Engineer

Job brief

This position will be responsible for the successful installation, maintenance, and use of VolCorp computer systems to ensure a positive technical environment for our employees. Provide in-person and remote technical assistance to end-users and customers who are using a variety of hardware, software, and other resources. Troubleshoot and diagnose technical issues. Perform installation and maintenance of computer systems. Prepare and update documentation of departmental procedures. This person will work closely with VolCorp internal departments and other engineers. Limited visits to an off-site storage facility or member credit unions will be necessary and therefore some travel may be required.

Responsibilities

  • Technical knowledge of personal computers and Local Area Networks
  • Technical knowledge of virtual servers and networks (VMware vSphere, ESXi, NSX)
  • Extensive knowledge of Microsoft Windows Operating Systems
  • Familiar with related electronic data processing systems and financial software applications
  • Technical knowledge of system back up procedures
  • Knowledge of hardware and software system modification/fix techniques
  • Ability to interact effectively with all user levels, internal and external, via telephone or onsite.
  • Ability to troubleshoot problems and effectively resolve user questions
  • Effective interpersonal, written and verbal communication skills
  • Must be detail oriented and self motivated

Preferred Education and Experience

  • Bachelor’s degree in Computer Technology or related area or equivalent years of directly related experience.
  • Technical certifications for Microsoft products, Network, Security, or related technology.

Full Benefit Package to Include

Vacation, discretionary and sick time, 11 paid holidays per year, tuition reimbursement program, 10% company contribution to retirement plans after 1 year of service, yearly incentive plans based on achievement of company and individual goals, medical, dental, life, disability, accidental death, and vision insurance plans, FSA’s, HSA’s and HRA’s, telecommute/remote work options.

Interested applicants should send a letter and resume with salary history to:

Volunteer Corporate Credit Union
ATTN: LHJameson
2460 Atrium Way
Nashville, TN 37214
Phone: (615) 232-7915
Fax: (615) 232-7999
E-Mail: hr@volcorp.org

Operations Specialist

Operations Specialist

Job brief

This position will be responsible for corresponding with and meeting the needs of member credit unions, as well as accurately keeping a record of their financial transactions. Perform user administration for all member-facing websites and applications. Send administrative forms to member credit unions. Process administrative forms and requests in a timely and accurate manner. Communicate by telephone/email regarding all aspects of the credit union’s relationships with the corporate. Create records of credit unions’ financial transactions. Research and resolve discrepancies between general ledger accounts and suspense entries. Work from a standard office setting; no other travel required.

SKills, Knowledge, and Abilities Required

  • Customer service experience preferred
  • Familiar with related electronic data processing systems
  • Ability to produce and maintain accurate records of financial transactions and credit union correspondence
  • Effective interpersonal, verbal and written communication skills
  • Detail oriented

Preferred Education and Experience

High School diploma. 1-2 years experience as a Customer Service Representative or progressive experience using electronic data processing systems or in the banking industry. Experience in business administration or bookkeeping a plus.

Full Benefit Package to Include

Vacation, discretionary and sick time, 11 paid holidays per year, tuition reimbursement program, 10% company contribution to retirement plans after 1 year of service, yearly incentive plans based on achievement of company and individual goals, medical, dental, life, disability, accidental death, and vision insurance plans, FSA’s, HSA’s and HRA’s, telecommute/remote work options.

Interested applicants should send a letter and resume with salary history to:

Volunteer Corporate Credit Union
ATTN: LHJameson
2460 Atrium Way
Nashville, TN 37214
Phone: (615) 232-7915
Fax: (615) 232-7999
E-Mail: hr@volcorp.org

Executive Account Manager

Executive Account Manager

Job brief

The primary responsibility of this position will be sales to credit unions. Working in conjunction with Management, the incumbent will develop and maintain a strong trusted advisor relationship with key credit union stakeholders and executives to fully understand their business strategy and measurements for success with integrity and reliability. Identify and develop new opportunities for expanding member growth and product penetration. Responsible for meeting and exceeding sales goals and stated strategic initiatives.

Responsibilities

  • Conduct in-person and/or virtual visits
  • Increase member portfolio depth and relationship “stickiness”
  • Improve product and service penetration and profitability
  • Forecast, maintain, and track key account metrics
  • Obtain knowledge of VolCorp products and services
  • Prepare detailed cost analysis/proposals and close opportunities
  • Track sales funnel status and member relationship activity within VolCorp’s Customer Relationship Management (CRM) system
  • Attend events affiliated with Credit Union Movement e.g. leagues, chapter meetings, conferences, etc.

Preferred Education and Experience

  • Bachelor’s degree in Business, Marketing, Finance or equivalent relevant experience with 5+ years’ progressive business development and/or financial services industry experience.
  • Self-motivated and able to thrive in a results-driven environment
  • Extensive business development experience and demonstrated closure rates
  • Exceptional listening, negotiation, and presentation skills
  • Excellent verbal and written communication, time management, organization, and prioritization skills
  • Keen attention to detail and adherence to deadlines
  • Strong analytical and critical thinking skillsets
  • Experience with CRM systems and overall account management

Travel

Extensive travel required – approximately 60%, (mostly within driving range)

Full Benefit Package to Include

Vacation, discretionary and sick time, 11 paid holidays per year, tuition reimbursement program, 10% company contribution to retirement plans after 1 year of service, yearly incentive plans based on achievement of company and individual goals, medical, dental, life, disability, accidental death, and vision insurance plans, FSA’s, HSA’s and HRA’s, telecommute/remote work options.

Interested applicants should send a letter and resume with salary history to:

Volunteer Corporate Credit Union
ATTN: LHJameson
2460 Atrium Way
Nashville, TN 37214
Phone: (615) 232-7915
Fax: (615) 232-7999
E-Mail: hr@volcorp.org

Senior Network and Virtualization Engineer

Senior Network and Virtualization Engineer

Job brief

Participate with the development of virtualization standards and the architecture/design for a private cloud solution. Storage Capacity Planning, Storage Area Network (SAN) Planning, Partitioning, Rationalization, Architecture, Design, Data Migration, Synchronization Technologies, File Systems. Troubleshoots network performance issues and creates and helps maintains a disaster recovery plan. Monitor all systems to ensure adequate business recovery has been migrated for failover to the recovery datacenter.

Responsibilities and Skills Required

  • Technical knowledge of Local Area Networks and personal computers
  • Extensive knowledge of Microsoft Windows Operating Systems
  • Extensive knowledge of Virtualized iSCSI SAN technology
  • Extensive knowledge of VMware both vSphere, Site Recovery Manager and View
  • Technical knowledge of Microsoft Azure cloud services and Microsoft 365
  • Familiar with related electronic data processing systems and financial software applications
  • Technical knowledge of system back up procedures
  • Knowledge of hardware and software system modification/fix techniques
  • Ability to interact effectively with all user levels, internal and external, via telephone or onsite
  • Ability to troubleshoot problems and effectively resolve user questions
  • Effective interpersonal, written and verbal communication skills
  • Must be detail oriented and self-motivated

Preferred Education and Experience

Bachelor’s degree in Computer Technology or related area or equivalent years of directly related experience.

Full Benefit Package to Include

Vacation, discretionary and sick time, 11 paid holidays per year, tuition reimbursement program, 10% company contribution to retirement plans after 1 year of service, yearly incentive plans based on achievement of company and individual goals, medical, dental, life, disability, accidental death, and vision insurance plans, FSA’s, HSA’s and HRA’s, telecommute/remote work options.

Interested applicants should send a letter and resume with salary history to:

Volunteer Corporate Credit Union
ATTN: LHJameson
2460 Atrium Way
Nashville, TN 37214
Phone: (615) 232-7915
Fax: (615) 232-7999
E-Mail: hr@volcorp.org

VolCorp is an Equal Opportunity Employer.

Each applicant seeking employment with VolCorp is given a fair and unbiased evaluation of his or her capabilities, as well as of his or her background check without discrimination.

Employment opportunities are available equally throughout our company. Applicants and employees are evaluated based on job qualifications — not race, age, color, religion, sex, pregnancy, national origin, physical or mental disability, citizenship status (as long as an employee is legally authorized to work in the United States), past, present, or future membership in the U.S.

We are committed to the equal employment and advancement of our employees, and our activities reflect our full acceptance of our responsibilities as an Equal Opportunity Employer.

VEVRAA Federal Contractor; Equal Opportunity Employer, including disability and veteran