About
Culture
Culture is the steady force behind every successful company. It’s what anchors us in the “now” and focuses us on the future. The right culture inspires people to come to work each day, cultivating a strength that sets us apart – making us stronger, more reliable, and more enduring than any other partner or vendor.
At VolCorp, we believe in working side by side with credit unions to achieve more than what any of us could accomplish alone. We commit ourselves completely to the success of our members, exceeding expectations to turn in transformative results. Our members can count on us through every economic cycle, confident in their relationship with VolCorp – the first call to make for every need.
Mission Statement
Building strong relationships through tailored solutions to propel credit unions toward success.
Strong relationships don’t happen by chance—they are carefully built with intention and a commitment to understanding. For credit unions, success begins with having a partner who not only recognizes their unique challenges but also designs solutions that fit their specific needs.
This relationship first mindset means our partnerships are rooted in trust and sustained by action. Every tailored solution strengthens the foundation, helping credit unions drive growth, deepen member connections, and remain resilient through change.
At VolCorp, our approach goes beyond merely delivering services. We listen, collaborate, and create strategies that align with the vision of each credit union we serve. Our customized approach equips credit unions to succeed in the present and stay ready for the future.
Together, we don’t just adapt to the future—we help shape it. By combining strong relationships with customized strategies, we propel credit unions toward success, ensuring they can continue to do what they do best: serve their members and strengthen their communities.
Vision Statement
To be the first call credit unions make – every time, for every need.
Being the first call means being more than a vendor—it means being a trusted partner. Credit unions reach out to us not just because we provide solutions, but because they know we listen, understand, and act with their best interests at heart.
Every need, big or small, deserves the same level of dedication. Whether it’s navigating complex challenges, seizing new opportunities, or providing day-to-day support, we readily respond with speed, expertise, and care.
Our vision is simple: to be the first call credit unions make—every time, for every need. When credit unions succeed, its members and surrounding community thrive; it’s why we show up consistently, deliver with excellence, and work tirelessly to build the trust that makes us the partner of choice.
Core Values
At the heart of everything we do are the values that guide our decisions, shape our culture, and define how we serve our members. These principles—Partnership, Commitment, Stability, and Honor—reflect who we are as a corporate credit union and our dedication to strengthening the credit union movement. By living these values each day, we ensure our members can rely on us not only as a strategic partner, but also as an ally in building a stronger future together.
Partnership
Partnership expresses the collaborative relationship between a corporate credit union and its member credit unions, built on trust, shared purpose, and mutual success. It means working side by side to provide financial strength, innovative solutions, and strategic guidance that empower members to serve their communities. True partnership goes beyond transactions—it reflects a cooperative spirit where the corporate’s resources, expertise, and stability are aligned with the long-term goals of its members.
Commitment
Commitment embodies a long-term pledge to act as a trusted strategic partner, advancing the success and sustainability of member credit unions and the communities they serve. It is the unwavering dedication to serving member credit unions with excellence, reliability, and integrity. Commitment means prioritizing members’ needs, honoring promises, and consistently investing in the people, systems, and strategies that strengthen the cooperative network.
Honor
Honor reflects a deep responsibility to act ethically in every decision and maintain trust as the foundation of all relationships. To honor is not only to meet obligations, but to elevate them by consistently doing what is right, even when it is difficult, ensuring the credit union remains a principled and reliable partner. We conduct our business with honesty, transparency, and respect — upholding commitments to member credit unions, employees, and their communities.
Stability
Stability is demonstrated in our financial strength, prudent risk management, and a long-term commitment to reliability. It gives member credit unions confidence that their corporate partner will remain steady, secure, and dependable no matter the environment. This quality allows us to consistently safeguard member assets, maintain strong capital and liquidity positions, and provide uninterrupted service through all economic cycles.
Become a Partner
For more information about how VolCorp can help your credit union, contact us! One of our representatives will get back to you shortly.
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