Multi-factor Authentication (MFA) for VolCorp Online
Effective Wednesday, May 15, 2024, access to Safekeeping will now require identity authentication using Okta.
To ensure continued access to Safekeeping, users will be required to make the change to Okta for authentication by May 15, 2024.
When members click to login to VolCorp Online, they will be asked to enter their individual email address and password, just as they do now. After this information has been entered and confirmed, members will be required to use one of three methods of authentication to verify their identity:
- Smartphone (via the Okta Verify app)
- SMS texting
- Security Key
Once this information has been entered accurately, members will then be admitted into VolCorp Online.
Over the next few months, we will be reaching out to you with more information regarding this new change. If you have any questions about this new security enhancement, please contact us at 800-470-3444, Extension 3, or email [email protected].