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VolCorp Branch Capture Solution (VBCS)
Our Branch Capture Solution may be the turning point in how you serve your members, with the ability to capture check images and send them electronically for processing. This will help you cut the cost of microfilming, using courier services and maximize cash letter availability.
With Branch Capture, you will no longer worry about deposit items lost in transport as items are stored in two locations:
- The physical items are stored at the branch for a specific period of time
- Images are stored at VolCorp which are available to you the next morning through Access Image-NET
By automating check collection processing functions at the branch level, you’ll increase productivity and optimize accuracy. You will also have access to your deposit images just like you do with share draft images. Here are a few other benefits:
- 100% cash letter availability
- Free onsite training and expert support from people you know and trust
- Earn the best interest with our competitive rates
- Easy to read reports by batch, teller or branch to name a few
- Free access to your deposit check/return images through Access Image-NET
- 7-year image retention
For more information or a comparative analysis, please contact Melanie Gooch at (800) 470-3444 or (615) 232-7900, extension 282 or Michelle Palmer at extension 277.
Take a closer look at what VolCorp can do for you, we bet you’ll be amazed!
Check 21 Substitute Check Disclosure
Under Check 21 regulations, financial institutions must provide this disclosure when a consumer requests an original check or copy of a check and receives a substitute check. In addition, the financial institution must provide this disclosure if a check the consumer has deposited is returned unpaid to the consumer in the form of a substitute check. The disclosure describes substitute checks and consumer rights regarding substitute checks.
A copy of the Substitute Check Disclosure to use for your credit union members
is available; click on the link below:
Check 21 Substitute Check Disclosure
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