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Direct-Dial Telephone Extensions
(615) 232-7900 or (800) 470-3444
After Hours Support:
(615) 232-7977
Member Services/Operations/Item Processing/ACH |
Ext. 1 |
Investments and Finance |
Ext. 2 |
Marketing, Business Development and Consulting |
Ext. 3 |
Administration and President’s Office |
Ext. 4 |
Product Support |
Ext. 5 |
Operator |
Ext. 0 |
Direct Inquiries About...
ACH Detail/Returns/NOCs |
Member Service Representative,
Ext. 1 |
Automated Settlement |
Balances |
Coin & Currency |
Dividends |
EDTs |
Inquiry Request |
Interest Paid on Loans |
Loan Payments |
Rates |
Research |
Return Item Credit |
Securities Principal & Interest Payments |
Securities Delivery Instructions |
Share Draft Adjustments |
Share Draft Copy/FAX Request |
Share Draft Returns |
Share-to-Share Transfers |
Teletransfers |
Wire Transfers |
Direct Inquiries About...
Accounting, Loans |
Liz Riché,
Ext. 258 |
Branch Capture Support |
Sean Wales, Ext. 227 or Matthew Martin (after hours), Ext. 246 |
Business Development, Consulting Services |
Michelle Palmer,
Ext. 277 |
Consulting Services, Statement Reconciliation,
ACH Audits, Strategic Planning, Fixed Asset Waivers, Charter Conversions |
Sandy Swofford,
Ext. 231 |
Human Resources |
Linda Jameson,
Ext. 265 |
Information Systems |
Ben Williams,
Ext. 223 |
Investment Offerings/Rates |
Andrea Donaldson,
Ext. 264 or Phillip Cochran, Ext. 234 |
Products, Services |
Sandy Swofford,
Ext. 231 |
Publications, Web Services, VolCorp Design |
Ernie Collins,
Ext. 245 or Kim
Allen, Ext. 284 |
Product Support |
Susan Wilkerson,
Ext. 229 |
Share Draft Data Conversions |
Wanda Bradley,
Ext. 225 |
Share Draft Data Transmissions |
Terry Sullivan,
Ext. 244 |
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