Return of your deposited checks exposes your credit union to risk on a daily basis, which makes accelerated returns processing an attractive solution. With the consolidation of paper check processing to the Cleveland, Ohio Federal Reserve office, credit unions that receive their deposit returns from the FRB may have noticed a delay in receiving their items. VolCorp’s image delivery option can be the ideal solution for receiving your deposit return items if your credit union does not already have image processing software.

By utilizing the image delivery option, your credit union can receive a file containing your daily deposit return items from VolCorp’s website and print the Image Replacement Documents (IRD’s) at the credit union. You can then return the IRD to your member(s) or manually redeposit the item(s). This service allows you to receive your deposit returns on the same day the FRB charges you, instead of waiting for the paper IRD to arrive from the FRB or VolCorp. Furthermore, if you receive multiple deposit return items per day, our files are formatted to print up to 3 return items per page which saves valuable IRD paper.

Special IRD Printer Package

Regulations require the use of a qualified IRD printer or duplex printer using MICR toner. IRD security paper is highly recommended, but not required.

To make this easier and cost effective for our members, VolCorp has partnered with Benchmark to offer an IRD Printer Bundle for purchase at a group negotiated rate. The bundle includes:

• ST9612 Secure MICR Printer with 35 ppm duplex, 250 sheet, 150 sheet output
• 3K MICR toner
• 250 sheet Starter Set pack IRD Check Stock (3 IRD’s per sheet)
• E13B MICR font
• 1 year, 2 year, and 3 year warranty options available

For additional information on this new service, please contact Karen Warren, Member Services Coordinator, at (800) 470-3444 or (615) 232-7900, extension 270.