(615) 232-7900 or
(800) 470-3444
After Hours Support:
(615) 232-7977
Direct-Dial Telephone Extensions
| Member Services/Operations/Item Processing/ACH |
Ext. 1 |
| Investments |
Ext. 2 |
| Marketing, Business Development and Consulting |
Ext. 3 |
| Administration and President’s Office |
Ext. 4 |
| Product Support |
Ext. 1 |
| Operator |
Ext. 0 |
Direct Inquiries About...
| ACH Detail/Returns/NOCs |
Member Service Representative,
Ext. 1 |
| Automated Settlement |
| Balances |
| Coin & Currency |
| Dividends |
| EDTs |
| Inquiry Request |
| Interest Paid on Loans |
| Loan Payments |
| Product Support |
| Rates |
| Research |
| Return Item Credit |
| Securities Principal & Interest Payments |
| Securities Delivery Instructions |
| Share Draft Adjustments |
| Share Draft Copy/FAX Request |
| Share Draft Returns |
| Share-to-Share Transfers |
| Teletransfers |
| Wire Transfers |
Direct Inquiries About...
| Accounting |
Liz Riché, Ext. 258 |
| Branch Capture Support |
Gary Jakes, Ext. 288, Justin Holt, Ext. 227 or Matthew Martin (after hours), Ext. 246, After hours support line (615) 232-7977 |
| Business Development, Consulting Services |
Michelle Palmer, Ext. 277 |
| Consulting Services, Statement Reconciliation, ACH Audits, Strategic Planning, Fixed Asset Waivers |
Michelle Palmer, Ext. 277 |
| Human Resources |
Linda Jameson, Ext. 232 |
| Information Technology |
Ben Williams, Ext. 223 |
| Investment Offerings/Rates |
Andrea Donaldson, Ext. 264 or Phillip Cochran, Ext. 234 |
| Products, Services |
Sandy Swofford, Ext. 231 |
| Publications, Web Services, VolCorp Design |
Ernie Collins, Ext. 245 or Kathleen Doss, Ext. 284 |
| Share Draft Data Conversions |
Karla Knisley, Ext. 255 |
Your savings federally insured to at least $250,000